Privacy Policy
Last updated: 2026-10-23
This policy explains how Divya Luxury Foods Pvt. Ltd. ("we", "us") handles information when you visit this website or contact us. We aim to collect only what we need to respond to business enquiries.
Information we collect
- Enquiry details you choose to send — such as your name, business name, phone number, email, city and requirements — when you use our enquiry form, WhatsApp, phone or email.
- Basic technical data — our hosting provider may process standard server logs (such as IP address, browser type and pages requested) to deliver and secure the website.
This website does not use advertising or tracking cookies, and does not ask for passwords, payment card details or government ID numbers.
How the enquiry form works
When you submit the form, your browser prepares a message and opens WhatsApp or your email app. Your details are sent only when you press send in that app. WhatsApp and email providers handle messages under their own privacy policies.
How we use your information
- To respond to your enquiry, share quotations, catalogues and availability
- To process and deliver orders you place with us
- To keep business records as required by law
We do not sell your personal information. We share it only with service providers who help us operate (for example, delivery partners for your orders) or where required by law.
Retention
We keep enquiry and customer information only for as long as needed for the purposes above, or as required by applicable law.
Your choices
You can ask us to access, correct or delete the personal information we hold about you, or to stop contacting you, by emailing divyaluxuryfoods@gmail.com.
Contact
Divya Luxury Foods Pvt. Ltd., O-52, Ground Floor, Saurabh Vihar, Badarpur, New Delhi 110044, India. Email: divyaluxuryfoods@gmail.com.
We may update this policy from time to time; the date above shows the latest version.